Annual Report 2005–06

68 as manners and attitude, job knowledge and skills, and customer satisfaction. • The Information Technology Services Centre organized different computer education programmes for 1,089 staff members of the University. They included training in office applications, web-based teaching tools, internet security solutions, and special programmes specific to the University’s IT environment. These programmes were delivered through instructor-based lectures, online teaching and self- learning courses. • The Centre for Learning Enhancement and Research conducted a number of courses and activities designed to support teaching and learning enhancement for teaching staff. Over 600 staff took part in these events in the past year. Other New Personnel Policies, Services, and Conditions of Service Voluntary Top-up Medical Insurance Scheme for Hospital Care On 1 July 2006, the University introduced a Top-up Medical Insurance Scheme. Under the scheme, eligible staff and their dependents are ensured for the shortfall between their entitlements under the Staff Medical Benefits Scheme and the actual hospital charges incurred. Participation in the scheme is on a voluntary and self-paid basis. Some 2,800 staff enrolled. （左起）梁潔芝女士、蔣鳳桐教授、劉兆瑛教授、李浩文教授、劉遵義校長、鄭彥銘教授的代表黃楚琳醫生、李偉基教授和王淑英教授 From left: Ms. Leung Kit Chi, Prof. Flora F.T. Chiang, Prof. Lau Siu Ying, Prof. Jimmy Lee, Vice-Chancellor Prof. Lawrence J. Lau, the representative of Prof. Gregory Cheng, Prof. Li Wai Kei and Prof. Wong Suk Ying ·二零零五至零六年度員工優異服務獎：員工培訓 及發展委員會繼續舉辦員工優異服務獎，以表 彰提供傑出客戶服務的前線員工。該年度共有九 名員工獲獎。評審標準包括服務態度、工作知識 與技巧、顧客滿意程度等。 ·資訊科技服務處為大學一千零八十九名員工舉 辦多項電腦課程，包括辦公室軟件應用、網上教 學工具運用、網絡保安，以及使用中大資訊科技 服務的特設課程等。課程由導師講授、網上教授 或自學課程形式進行。 ·學能提升研究中心繼續開辦多元化教學講座和 活動，以輔助提升教學和學習質素，參與的教師 超過六百人次。 其他人事政策與服務條件 附加醫療保險計劃 為協助合資格僱員減少須自行負擔的住院費用， 大學引入了一項自費參加的自願性「附加醫療保險 計劃」。該計劃可保障同事根據「僱員醫療福利計 劃」所提供的住院福利與實際住院費用的大部份差 額。有關計劃在二零零六年七月一日開始實施，參 加人數超過二千八百名。