Newsletter No. 32

CUHK Newsletter No.32 July 1992 Chan Kwan-tung Building a host of new services and facilities have been introduced: • Three guest rooms in the Yali Guest House have been converted into a central reception centre and a management office. • International Direct Dialling (IDD) facilities are now available in the new buildings. • All towels and hangers now bear the University emblem. • Information folders are now placed in each room to provide useful information such as University office telephone numbers, major routes of local public transport. University or city-wide activities etc. • A ll staff members in the House-keeping Division now wear uniforms and name badges. • Biweekly in-service training sessions are organized by each division head for his subordinates on selected aspects of work such as telephone manners, handling reservations, language-skills, etc. • A new chef has been recruited to improve the menu. Can We Use the Facilities? While the guest houses are primarily intended for overseas visitors who come to the University to attend meetings and conferences or to conduct research, they are also open for use by University faculty and staff, their family members and friends. If you want to spend a few days on the campus to enjoy the new facilities, you should make reservations at the central reception centre (Tel 6036422 ， or 6036411 - ext. 3008). Reservations arc handled on a first-come-first-served basis and room rates have been separately listed on the next page for readers' information. Do go and have a look at these important new facilities on the campus! Guests from All Over the World The UGH System has been in operation for 18 years now, and visitors have come from almost every comer of the world. Donald Ng, the Guest House Manager, so describes the profile of his guests: Guests from mainland China rank top in number, followed by those from the United States, the UK. and Southeast Asia. The majority come as academic visitors or to attend conferences. We sometimes have staff members' relatives or friends who come to Hong Kong for sightseeing. Guests of different origins basically have the same requirements, though there are regional differences in preference. For instance, most guests from mainland China smoke and have a liking for tea. We must see to it that the common areas do not smell of tobacco and that teapots are refilled promptly. On the other hand, a cup of refreshing coffee at breakfast is most important for visitors from Western countries. 8